Telehealth in New York

Manhattan Restorative Health Sciences (MRHS) offers secure telehealth visits for adults located across New York State.

Virtual care at MRHS is not a replacement for the patient-provider relationship; it is an extension of it. Telehealth visits are fully integrated into your ongoing medical care and medical record.

Call 212-750-5088 or email primarycare@mrhsclinics.com to schedule a telehealth appointment.

How Telehealth Works at MRHS

All telehealth visits are conducted by licensed providers who are authorized to practice medicine in New York State. Your visit becomes part of your permanent medical record and is treated with the same level of clinical responsibility as an office visit.

During a telehealth appointment, your provider may:

• Review your medical history and current concerns

• Evaluate symptoms and discuss possible diagnoses

• Prescribe medications when appropriate

• Order labs or imaging

• Coordinate follow-up care and referrals

• Maintain detailed medical records as part of your primary care chart

What Telehealth Is Best For

Telehealth is well suited for many common primary care needs, including:

• Follow-up visits

• Medication management and prescription refills

• Anxiety, stress, and mental health check-ins

• Review of lab and imaging results

• Chronic condition monitoring

• Preventive care discussions and health planning

• Initial evaluations to determine whether in-person care is needed

When an In-Person Visit Is Better

Some medical concerns require hands-on evaluation. Your provider may recommend an in-office visit for:

• New, severe, or worsening symptoms

• Physical exams

• Blood tests, imaging, or procedures

• Vaccinations or injections

• Any conditions that require direct examination

Who Can Use Telehealth at MRHS

Telehealth visits are available to patients who are physically located in New York State at the time of the appointment. This is required by state medical licensing regulations.

Both new and established patients may be eligible for telehealth, depending on visit type. Our staff can help clarify your options.

Telehealth vs. Urgent Care and Emergency Room Visits

Telehealth is appropriate for non-urgent concerns and ongoing care. Urgent or emergency care is especially recommended for:

• Chest pain or difficulty breathing

• Severe injuries

• Sudden neurological symptoms

• Any medical emergency

If needed, your provider will guide you to the appropriate level of care.

What to Expect During a Telehealth Visit

Your telehealth visit is private and focused. You’ll meet with your provider via secure video or phone.

Your provider will:

• Ask detailed questions about symptoms and history

• Discuss findings and next steps

• Prescribe treatment and medication when appropriate

• Recommend testing or in-person evaluation if needed

Visits are conducted with the same professionalism and attention as in-office appointments.

Technology and Privacy

To attend a telehealth visit, you’ll need:

• A smartphone, tablet, or computer

• A stable internet connection or phone line

• A private, quiet space

No special technical skills are required. Our staff provides clear instructions before your appointment and can assist if technical issues arise.

All telehealth visits are conducted using secure platforms that meet medical privacy and confidentiality standards.

Telehealth and Continuity of Care

Telehealth works best when it's part of an ongoing relationship with your primary care provider. At MRHS, virtual visits are fully integrated into your medical record, allowing your provider to track your health over time and coordinate care across visits.

This continuity supports safer decision-making, better follow-up, and more personalized care.

In-Person Locations

When in-person care is needed, telehealth visits are seamlessly supported by our NYC offices:

Insurance and Telehealth Visits

We accept most major insurance plans, and many telehealth visits are covered similarly to in-office appointments depending on your plan.

Our team can help verify coverage and answer billing questions before your appointment.

Frequently Asked Questions

Schedule a Telehealth Visit

If you’re looking for reliable, physician-led telehealth in New York, MRHS offers virtual care that prioritizes clinical judgment, continuity, and clear communication.

Call 212-750-5088 or email primarycare@mrhsclinics.com to schedule a telehealth appointment.